Issue Report : Unable to login IMS

Apr 06, 2017

April, 6 / 2017
We are fully aware that some of our client could not login to investor management system (IMS).
We have begun the investigation and comfirmed this issue occurs for client who has dynamic IP configuration settings.

Regarding this matter, we have implemented a fix to resolve this login problem.

Client now could use their MT4 account number and password to login IMS using this following link :

an option to login using MT4 account number has been added in IMS login page as well

We encourage client to take full advantage of the solution.
We also have sent this solution directly into your registered email.

Thank you for having us as your investment partner.

Legal Risk Disclosure: Trading foreign exchange on margin carries a high level of risk, and may not be suitable for all investors. The high degree of leverage can work against you as well as for you. Before deciding to trade foreign exchange you should carefully consider your investment objectives, level of experience, and risk appetite. The possibility exists that you could sustain a loss of some or all of your initial investment and therefore you should not invest money that you cannot afford to lose. You should be aware of all the risks associated with foreign exchange trading, and seek advice from an independent financial advisor.